GENERAL TERMS OF SALE

Any order placed with the selling company, as well as any sale, implies full acceptance of the present general terms. The buyer declares that they have been informed of the general terms of sale via the company’s website, www.papadimitriou.com.gr, where they are posted. For all other matters not regulated by these terms, the international commercial terms “Incoterms” of the International Chamber of Commerce shall apply.

1) ORDERS – DELIVERY – RECEIPT

  • Prior to placing any product order, the buyer is obliged to request the specifications of the product to be purchased from the Company, to review and accept them. Any order implies that the buyer has previously received and approved the product specifications.
  • An order accepted by the selling company cannot be cancelled after three (3) working days without the seller’s written consent.
  • Products are delivered at the company’s premises. If, at the buyer’s request, the products are delivered to a location other than the company’s premises, the buyer bears the risk of destruction or accidental deterioration of the product from the moment it is dispatched, and assumes all costs related to transportation, storage, and insurance.
  • The receipt of the products and the invoice from the company’s premises, as well as the buyer’s instruction to transport the products to a location other than the seller’s premises, constitutes an explicit and unconditional declaration by the buyer that: a) They have inspected the quality, quantity, and price of the product, found them free of defects and in accordance with the agreed characteristics and specifications, and suitable for the intended purpose prior to any use. The seller bears no responsibility for where or how the products will be used. b) They have inspected and approved the seller’s production and packaging systems, as well as the related procedures and specifications, as outlined in the seller’s quality assurance manuals. c) They acknowledge and accept the existence of random, unique, and isolated events that may lead to non-compliance, as described in the quality assurance systems, and fully assume this risk, recognizing that the seller bears no liability or obligation for compensation.
  • Any objection or reservation regarding delivery terms, weight, or condition of the products upon unloading—despite the buyer bearing the risk and responsibility during transport—must be submitted exclusively in writing, either on the returned copy of the delivery note, on the carrier’s consignment note, or on any other document returned to the Company proving receipt of the product. Any subsequent reservation, complaint, or refusal to accept the products will not be accepted, and the buyer shall be obliged to pay the full invoice amount and any other expenses incurred by the seller in the meantime.
  • The buyer must store the received products in a dry, shaded, and cool environment to ensure proper preservation.

2) INVOICING – PAYMENT

  • The company’s prices apply to delivery at its premises and do not include VAT, unless otherwise agreed.
  • Additional charges such as bank or payment institution fees, remittance costs, money transfer fees, or other expenses related to invoice payment are borne exclusively by the buyer. Invoice payment must be completed within twenty-five (25) days from the date of issuance of the sales invoice by the company and must be evidenced either by an official receipt issued by the seller or by proof of payment to one of the following bank accounts of the seller:
    – ALPHA: GR49 0140 7180 7180 0233 0000 506
    – ΕΘΝΙΚΗ :GR97 0110 8400 0000 8404 7043 041
    – ΠΕΙΡΑΙΩΣ:GR79 0172 2610 0052 6101 5236 929
    – EUROBANK:GR 03 0260 3500 0004 5020 0464 552    .
    After the twenty-five-day period, statutory default interest will be applied.
  • In the event of changes in the prices of raw materials or products occurring after the order date and before invoicing, the seller reserves the right to pass on the price adjustment to the buyer.
  • The acceptance of negotiable instruments is solely for the facilitation of payment and does not constitute settlement of the debt. Payment by cheque is considered completed only upon its collection.
  • Ownership of the sold products remains with the seller until full payment of the purchase price.

3) LIMITATION OF LIABILITY

The Company does not guarantee the suitability of the products for uses other than those intended, as per the instructions of the respective manufacturer, and cannot be held liable for consequences arising from non-standard or incorrect use. The buyer is responsible for conducting their own research and checks regarding the suitability of the products for their intended purpose, regardless of the seller’s recommendations or information, and assumes all risks arising from their use. The seller’s liability for defective products is strictly limited to the invoiced value of the products or to their replacement.

4) JURISDICTION – COMPETENT COURTS

Any order and sale concluded shall be governed exclusively by Greek law, even if the contract contains foreign elements that, under international rules, would otherwise be subject to foreign law. The competent courts for any dispute, both in terms of subject matter and location, shall be exclusively the Courts of Thessaloniki.

5) TIRESIAS – PERSONAL DATA

  • Please be informed that our Company will access the TIRESIAS S.A. databases (Obligations Default Records, Mortgage and Pre-notation Records, and Company Data from Government Gazette & GEMI), located at 2 Alamanas Street, 151 25 Marousi, Tel. +30 210 3676700, via the TSEK system, to retrieve any data concerning you for the purpose of evaluating or re-evaluating the transactional risk undertaken in the context of our business relationship, or in the event that you are connected to our company through a fixed-term or indefinite-term contract, for as long as it remains in effect, at the discretion of the company. The buyer has been informed of the detailed notice provided by TIRESIAS S.A. regarding the data, sources, rights, etc., which is available on the TIRESIAS website at http://tsek.teiresias.gr and on our Company’s website.
  • Our Company informs you that the processing of your personal data is governed by the terms set forth below and by the relevant provisions of Regulation (EU) 2016/679 and applicable Greek and EU legislation on the protection of personal data, in particular Law 4624/2019. Our Company is the data controller under the law (General Regulation EU 2016/679) and is headquartered in Thessaloniki (Sindos Industrial Area, P.C. 57022), Tel.: +30 2310 797388, E-mail: [email protected]
  • The personal data collected and processed by our Company are those necessary for the issuance of an invoice, namely: full name, address, telephone number, VAT number, and Tax Office. These data will be used for invoicing purposes and may be transmitted to tax authorities. The lawful basis for processing is compliance with a legal obligation of the data controller (Article 6(1)(c) of Regulation 2016/679). These data are retained for five years, and appropriate organizational and technical measures are taken to protect them. The provision of data is necessary for invoice issuance; if the buyer does not provide them, invoicing will not be possible. The buyer has been informed of their right to submit a request to the data controller for access to their personal data, as well as the right to rectification, erasure, restriction of processing, objection to processing, and data portability. These rights may be exercised either by sending a letter to the above address of the Company or by email to: [email protected]
  • You have the right to lodge a complaint with the Hellenic Data Protection Authority regarding matters related to the processing of your personal data. For the Authority’s jurisdiction and the procedure for submitting a complaint, you may visit its website (www.dpa.gr – My Rights – Submit a Complaint), where detailed information is available.